A system outage is planned for Wednesday 14th June to enable us to make improvements to the DVSA (Drivers' Services) systems. Details are: All of the CPC, ODE and Delegated examiner test Notification services will be unavailable to customers from 6:00pm on Wednesday 14th June to 6:00am on Thursday 15th June. Holding pages will be added to each system and will explain when the systems will be available again.

A system outage is planned for Tuesday 6th June to enable us to make improvements to the CPC R&E (Recording and Evidencing) system. For those involved in the work, this is installation of SHA-2 certificate with DVLA. CPC systems unavailable to customers from 7am to 11am on Tuesday 6th June. Holding pages will be added to the CPC R&E, ODE and Delegated Notification systems and will explain when they will be available again.

CPC, ODE and Delegated Examiner test notification systems will be unavailable to customers from 10:00pm on Wednesday 10th May to 6:00am on Thursday 11th May. Holding pages will be added to each system and will explain when the systems will be available again.

The articles in our April 2017 newsletter include: Details on the Application Appraisal Criteria documents that have been recently published, results of the Customer Satisfaction Survey, our Quality Assurance Centre and Course Checklists, an update on changes to our escalation processes, new staff, webinar dates, JAUPT responsibilities, Taxi CSE, the top 5 centre and course findings and some tips on submitting course summaries to us.