Description
Customer Service:
*Define what customer service is
*Identify who your customers are and be able to recount what they want and need
*List a minimum of 4 ways to meet those expectations
*Demonstrate effective communication with customers
*Identify how to handle difficult situations
Safeguarding
*To ensure delegates are clear about what actions to take if they are worried about a child
*Be able to clearly define the term county lines
Subject Areas
- Customer Service
- First Aid
- Professional Driver & Company Issues
Course Dates
13/06/2024 at 08:00
Grant Palmer Ltd
Unit 2C West House, Commerce Way, Flitwick, MK45 5BP
PCV