Description
By the end of the session the drivers will be able to:
Follow the six steps to good customer care
Recognise mental health issues and coping mechanisms
Identify different disabilities and how drivers can help to support them, if required
Subject Areas
- Customer Service
- Legislation (Hours/WTD/Regs)
- Physical/Mental Health & Wellbeing
Course Dates
28/05/2024 at 08:00
N/A
30 Main Street, Portglenone, Portglenone, BT44 8AB
LGV & PCV
TDPT