Description
To ensure our drivers are aware of in-house and multi-operator products
To improve our relationship with customers and improve the timing of the routes we operate
To help demystify the English National Concessionary Travel Scheme
To help drivers understand and cater for the needs of wheelchair users
To ensure that drivers feel that they can deal with unruly pupil behaviour, and if not, what actions should be taken
To detail what actions drivers should take when involved in a potential terrorist incident.
To reduce incidents involving vulnerable road users (Horse Riders)
To increase the knowledge of traffic signs
Subject Areas
- Customer Service
- Legislation (Hours/WTD/Regs)
- Health, Safety & Emergencies
- Professional Driver & Company Issues