Description
On completion of the course, delegates will:
- become more confident, well prepared and informed when undertaking work outside the UK
Resulting in:
Customers who are delighted with our service and who recommend us to others
Enhanced job satisfaction – and less stress!
Avoiding fines and inconvenience
A prosperous and respected company/employer.
Subject Areas
- Customer Service
- Loading / Unloading (PCV)
- Legislation (Hours/WTD/Regs)
- Legislation for Carriage of Passengers
- Health, Safety & Emergencies
- Industry Environment
- Personal Health & Wellbeing
- Physical/Mental Health & Wellbeing
- Professional Driver & Company Issues
- Industry Environment Carriage of Passengers