Driver and Vehicle Standards Agency (DVSA)

Description

- definition of customer service
- why customer service is important in the passenger carrying vehicle industry
- communication - verbal and non verbal
- definition of driver welfare
- what is driver fatigue and causes of driver fatigue.


Subject Areas

  • Customer Service
  • Personal Health & Wellbeing
  • Physical/Mental Health & Wellbeing

Course Dates

17/06/2026 at 08:00
Newport Transport
Newport Transport Limited, 160 Corporation Road, Newport, Newport, NP19 0WF
PCV