Description
Working Time Directive & Drivers Hours
"Types of Work, Driver’s Hours Rules, Daily Driving Time, Daily Rest Period, Digital Tachograph Types, The Driver’s Smart Card & Lost, Stolen or Malfunctioning Driver CardsNot covered: Temporary changes related to the pandemic; Transitional arrangements due to Brexit"
Professional Driver and Company Issues
Customer facing behaviours, Problem solving and ways to improve service issues, Legal compliance and the Operator Compliance Risk Score (OCRS), Vehicle maintenance requirement checks, How to reduce maintenance and improve image through efficient driving
Self Management
To provide knowledge and understanding of Self-Management, identifying your learning style and time management.
Governance in Logistics
Identify how the supply chain industry is governed, How that governance effects your own role, Explain issues facing the sector, Identify roles available within the sector, Guide you on how to minimise the impact of the industry on the environment using safe and fuel-efficient driving techniques
Vulnerable Road Users
Who the most vulnerable road users are, How often they are involved in road incidents, Highway code rules of relevance to vulnerable road users, How to ensure good observation, When things are most likely to go wrong, How to ensure you drive safely around vulnerable road users
Subject Areas
- Vulnerable Road Users
- Customer Service
- Legislation (Hours/WTD/Regs)
- Legislation for Carriage of Goods
- Physical/Mental Health & Wellbeing
- Professional Driver & Company Issues